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Exchange & Return Policy

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Exchange & Return Policy

At My Online Bazar, we aim to provide you with an enjoyable shopping experience. If you need to exchange or return an item, our policy ensures a smooth and efficient process. Please read the details below to understand our exchange and return procedures.

Return Policy

Eligibility for Returns

  1. Return Window: You may return items within 07 days of receipt. Items returned after this period will not be eligible for a refund or exchange.

  2. Condition of Items: Items must be returned in their original condition—unworn, unused, and with all original tags and packaging. Returns that do not meet these conditions may be subject to a partial refund or denied.

How to Initiate a Return

  1. Contact Us: To begin the return process, contact our customer service team at info@onlinebaazarr.com with your order number and reason for the return.

  2. Return Shipping: For other returns, customers are responsible for return shipping costs.

  3. Packaging: Repack the item in its original packaging, including all tags and accessories.

  4. Ship the Item: Send the return to the address provided. We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

Exchange Policy

Eligibility for Exchanges

  1. Exchange Window: You may request an exchange within 05 days of receiving your order.

  2. Condition of Items: Items must be returned in their original condition—unworn, unused, and with all original tags and packaging.

How to Request an Exchange

  1. Contact Us: Reach out to our customer service team at info@onlinebaazarr.com with your order number and details of the item you wish to exchange.

  2. Return Shipping: Return shipping costs are the customer’s responsibility.

  3. Repack and Ship: Pack the item securely in its original packaging and ship it to the address provided by our customer service team.

  4. Exchange Processing: Once we receive and inspect your returned item, we will process the exchange. The new item will be shipped to you at regular shipping cost.

Contact Us

For any questions or further assistance with exchanges or returns, please contact our customer service team at info@onlinebaazarr.com. We’re here to help ensure your satisfaction.

NOTE: No Exchange and returns will be entertained on the SALE items.

Thank you for shopping at My Online Bazar. We value your business and are committed to providing you with quality products and excellent service.